Assistant Manager – Human Resources – Noida Airport

Management
Noida
4-7 years of Exp.

Role Summary

The Assistant Manager – HR will support the full spectrum of HR activities for the airport operations, including manpower planning, recruitment, compliance, employee life cycle management, and HR process implementation. This role will act as a key liaison between operations and the corporate HR team, ensuring that the workforce is efficient, compliant, and motivated to meet service excellence standards.

Key Responsibilities

Recruitment & Workforce Planning

  • Partner with operations to forecast manpower requirements across shifts.
  • Drive hiring for ground staff, parking attendants, supervisors, and support teams.
  • Work with recruitment agencies, job portals, and internal networks to meet targets.
  • Lead onboarding, ID generation, and background verification in coordination with airport authorities.

HR Operations & Employee Lifecycle Management

  • Manage all joinings, exits, transfers, and promotions.
  • Maintain employee records, contracts, and documentation per audit standards.
  • Support monthly payroll by verifying attendance, leave, and overtime data.
  • Track and manage probation, confirmation, and contract renewals.

Industrial Relations & Grievance Handling

  • Proactively manage blue-collar and contractual staff issues with empathy and firmness.
  • Liaise with security, operations, and external agencies in case of disputes or disciplinary matters.
  • Maintain cordial relations with employee groups and ensure grievance redressal within timelines.

Statutory Compliance & Audits

  • Ensure 100% compliance with ESI, PF, Gratuity, Labour Laws, Minimum Wages, etc.
  • Handle inspections, maintain registers, and coordinate with legal consultants.
  • Keep the airport site audit-ready at all times.

Employee Engagement & Welfare

  • Design and implement initiatives for employee morale, recognition, and motivation.
  • Conduct monthly open houses, reward programs, and well-being drives.
  • Facilitate feedback mechanisms and reduce attrition through proactive outreach.

Training & Development

  • Conduct induction, safety, customer service, and behavioral training for all new and existing employees.
  • Partner with training vendors and in-house teams to build skill-based modules.
  • Maintain training calendars and assess ROI.

HR Reporting & MIS

  • Prepare HR dashboards, headcount reports, attrition data, and hiring status reports.
  • Submit weekly and monthly reports to management and clients.
  • Use HRMS tools for efficient tracking and communication.

Key Competencies & Skills

  • Strong command over labor laws, employment regulations, and HR best practices
  • Hands-on experience managing a large blue-collar workforce
  • Excellent communication, negotiation, and interpersonal skills
  • Strong Excel, reporting, and documentation skills
  • Ability to work under pressure in a fast-paced 24×7 environment
  • Ethical, discreet, and committed to high standards of professionalism

Work Conditions

  • On-site role at Noida International Airport
  • 6-day working week; flexible to handle emergencies or shift issues
  • Will involve regular coordination with government and airport officials

Educational Qualification:

MBA / PGDM in Human Resources Management or a related discipline.

Experience:

4–7 years in HR operations, preferably in facilities management, airport services, logistics, or retail environments.

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